How to proceess KITAS/VITAS Online

[merahputih]

With autogate it's not so clear you are supposed to look up into the lens not just down focusing on getting your passport straight

He said, he got a notification on screen that he should go to the counter. I guess it caused by All Indonesian card.
I didn't make All Indonesia card for him back then because he should fill in arrival date and departure date. While it was his first ITAS and he never left Indonesia as an ITAS holder. Another official suggested us to fill in the same date on both. It worked.

 

[snpark]

He said, he got a notification on screen that he should go to the counter. I guess it caused by All Indonesian card.
I didn't make All Indonesia card for him back then because he should fill in arrival date and departure date. While it was his first ITAS and he never left Indonesia as an ITAS holder. Another official suggested us to fill in the same date on both. It worked.

Yeh usually if try too much

 

[jstar]

He said, he got a notification on screen that he should go to the counter. I guess it caused by All Indonesian card.
I didn't make All Indonesia card for him back then because he should fill in arrival date and departure date. While it was his first ITAS and he never left Indonesia as an ITAS holder. Another official suggested us to fill in the same date on both. It worked.

Yeah, having an Indonesian arrival / customs card is more important than ‘correct’ dates so that was probably the reason. Every KITAS/P holder is initially struggling with that date, in fact they should give us the same system as the Indonesian citizen (WNI) since we are also ‘coming home’.

 

[merahputih]

Hi all,
This is how we did to get spouse sponsored ITAS for my husband in 2026:

He is an WNA and I am an WNI. We both lived outside Indonesia at that time and both worked full time.

On week 8 I made my account as his sponsor through the immigration website.
https://www.imigrasi.go.id/

1. Click on "e visa Electronic Visa", or https://evisa.imigrasi.go.id/
2. Click on "Apply"
3. Select country: country of origin
4. Main purpose: general, family, or social
5. Sub purpose: family dependant
6. Type of Visa: E31A spouse of Indonesian citizen
7. Planning to stay: 1 or 2 years (we chose 2 years)
8. Click "Detail & Login"
9. It will show you all details about E31A visa, the cost etc.
10. Click "Apply"
11. Since it was the first time that I logged in, I click on "Ya" and I got a page to make my account as his guarantor/sponsor.

I then filled in my data and uploaded photo. I did it in the weekend and the next Wednesday, my account is approved.

Part 1 Apply:
On week 10, I logged in my account and started uploading the document and filled his data: passport, photo, etc. On the last page we got summary of what we've filled before. Quite handy for double check if everything is correct.
Then there's a page where I can click on "Submit".

Part 2 Payment:
I was a bit worried because in the beginning of this part, there's a warning that payment should be done in certain time limit but it didnt say how long. 24 hours, one hour, 5 seconds?
We got Billing code and apparently we had around 7 days and few hours to make a transfer.
We paid with mobile banking by category "Penerimaan Negara Bukan Pajak"and his name appeared automatically. After 5 minutes we got the receipt.
When I logged in, I can see the status of the application and my husband received an email notification.

Part 3 Download E-Visa
On week 11 his ITAS is approved.

We got lucky since we've done it in libur awal puasa, bulan puasa and got it on time before Idul Fitri.

We entered Indonesia on week 14. We have the E31A visa at hand.
I could go through autogate but he had some problem. I saw some other passanger had difficulty too, Indonesian and not Indonesian. Maybe a glitch? Anyway, he was unpatient to try again and he decided to go through the counter. Besides autogate, no other problem.
Don't forget to fill in All Indonesia card before you entered the airport. One card for every passanger.
When he got through the counter (or for lucky others autogate) you got an email of your ITAS, IMK, and ITK.

We are waiting for his SKTT now. I'll write an update when it's done.

Edit: I forgot 2 things. With E31A Visa one has 90 days period to enter Indonesia. And first day of ITAS is counted on the day one enters Indonesia.

On his E31A Visa, I was stated as his sponsor. On his ITAS, my name didn't appear anymore as his sponsor. I guess it's related to our more than 10 year marriage (I think I read it here in another post?).

SKTT (Surat Keterangan Tempat Tinggal):
We went to Dispendukcapil office because I thought I can register him to my KK (Kartu Keluarga). Apparently not . I missed jstar/marcus post, that it's applicable only for ITAP holder.

We got form F1.03 from them and I have to ask our RT/RW to signed SPTJM (Surat Pernyataan Tanggung Jawab Mutlak). This is what they also called as "Surat Pengantar".

On week 16 we went to see Pak RT and Pak RW to get them signed SPTJM/Surat Pengantar. I should sign it too on Rp10.000,00 materai.

On week 17 we submit these documents to a representative officer of Dispendukcapil in our Kantor Kelurahan:

1. Form F1.03
2. SPTJM/surat pengantar (original)
3. Copy of marriage certificate, my KK (Kartu Keluarga), my KTP (Indonesian ID card), his passport, 2 pieces of 4cmx6cm photo (which later appears as 3cmx4cm)

The officer is friendly, helpful, and informative. I got update about the progress and when it can be collected.
At the end of the week, we got the SKTT (hardcopy and .pdf). SKTT is valid to exact same date as ITAS.

 

[marcus]

... On his ITAS, my name didn't appear anymore as his sponsor.

In 2024 I got 2 ITAS versions , only one showed the name of the "Guarantor".
Last year I got the ITAP with my Indonesian wife as the "Guarantor" , I don't know if there is another ITAP version without the name of the "Guarantor" (anyway it is not important) .

I guess it's related to our more than 10 year marriage ...

I don't think so . The only rule I know about 10 years of marriage is related to divorce of ITAP holder (not ITAS) .

SKTT (Surat Keterangan Tempat Tinggal): ...

1. Form F1.03
2. SPTJM/Surat Pernyataan Tanggung Jawab Mutlak
3. Copy of marriage certificate, my KK (Kartu Keluarga), my KTP (Indonesian ID card), his passport, 2 pieces of 4cmx6cm photo (which later appears as 3cmx4cm)

I got almost 10 SKTTs but never was required to do a SPTJM (never got it for anything else too) . The last I got in 2024 , my city's Kantor Catatan Sipil required (nothing from the sponsor) :

1. Mengisi Formulir F1.01
2. Passport
3. KITAS
4. Pas foto berwarna 3x4 cm 2 buah