VFS swore blind the photos were sent. Liverpool said they didn't receive them, so who to believe? Liverpool said it would be better for me to send new photos, which I did using DHL.
New passport arrived safely and today I picked it up from VFS. So, 6 weeks in total and an additional cost to me...
Started my passport renewal process 3 weeks ago. Credit card already debited.
Received an email today from Liverpool to say photos not enclosed. I know they were as I have the receipt from VFS in Kunungan.
So need to go back to VFS and give them more photos and hope these are not lost "in the...
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