Immigration Autogate for eVisa/ITAS/ITAP/Visa Free

[marcus]

From https://www.imigrasi.go.id/siaran_p...tap-dan-itas-bisa-melintasi-autogate-imigrasi
Title : Foreigners Holding ITAP and ITAS Can Pass through Immigration Autogate , Nov 2024

Foreigners holding Permanent Stay Permits (ITAP) and Temporary Stay Permits (ITAS) can now pass through the immigration autogate at Soekarno-Hatta and Ngurah Rai airports. Previously, the autogate could be used by holders of e-Visa or Visa-Free Visit ...

In the period January-September 2024, there were 3,518,963 foreigners who entered and left Indonesia through the autogate, or an average of around 390,000 per month ...

 

[Brian86]

I haven't done these before, are they only for entry, or also for exiting the country?

 

[Will_M]

Both. Works perfectly for me.

 

[Samoerai]

Foreigners holding Permanent Stay Permits (ITAP) and Temporary Stay Permits (ITAS) can now pass through the immigration autogate at Soekarno-Hatta

Last month September ... didn't work for me and had to queue at the 'manual imigrasi' booth with my passport.

 

[gemima]

From https://www.imigrasi.go.id/siaran_p...tap-dan-itas-bisa-melintasi-autogate-imigrasi
Title : Foreigners Holding ITAP and ITAS Can Pass through Immigration Autogate , Nov 2024

Foreigners holding Permanent Stay Permits (ITAP) and Temporary Stay Permits (ITAS) can now pass through the immigration autogate at Soekarno-Hatta and Ngurah Rai airports. Previously, the autogate could be used by holders of e-Visa or Visa-Free Visit ...

In the period January-September 2024, there were 3,518,963 foreigners who entered and left Indonesia through the autogate, or an average of around 390,000 per month ...

I arrived at terminal 2 last week (from abroad) and tried to use the e-gate because the "foreigner" queue was LONG and they wouldn't let me use it. Seems like some staff need to be updated.

 

[Ruserious]

Been through it many many times for the past 3-4 months. In and out. Couple of times it didn't work but I moved to another machine and it was fine

 

[Wally]

Been through it many many times for the past 3-4 months. In and out. Couple of times it didn't work but I moved to another machine and it was fine

Same for me. Sometimes you have to try twice, but generally it works well both entering and leaving the country

 

[marcus]

From https://www.imigrasi.go.id/siaran_p...esmikan-30-unit-autogate-di-bandara-kualanamu
The Minister of Immigration and Correctional Affairs ... inaugurated the operation of 30 autogates at Kualanamu International Airport, Medan, North Sumatra on Tuesday (24/06/2025).

Kualanamu Airport is the 5th Immigration Checkpoint in Indonesia to implement autogates.

Previously, autogates have been operated at the :

• Soekarno-Hatta International Airport / Jakarta,
• Ngurah Rai International Airport / Bali,
• Harbour Bay International Port in Batam, and
• Juanda International Airport in Surabaya.

Of the total 30 autogates, 20 units are placed at international arrivals and 10 units are at international departures... inspection with the autogate remains secure as it uses the latest technology integrated with blacklisting systems and even Interpol. And it's not just for Indonesian citizens; the autogate can also be used by foreigners who have electronic passports and Indonesian eVisas, ...

 

[harryopal1]

From https://www.imigrasi.go.id/siaran_p...esmikan-30-unit-autogate-di-bandara-kualanamu
The Minister of Immigration and Correctional Affairs ... inaugurated the operation of 30 autogates at Kualanamu International Airport, Medan, North Sumatra on Tuesday (24/06/2025).

Kualanamu Airport is the 5th Immigration Checkpoint in Indonesia to implement autogates.

Previously, autogates have been operated at the :

• Soekarno-Hatta International Airport / Jakarta,
• Ngurah Rai International Airport / Bali,
• Harbour Bay International Port in Batam, and
• Juanda International Airport in Surabaya.

Of the total 30 autogates, 20 units are placed at international arrivals and 10 units are at international departures... inspection with the autogate remains secure as it uses the latest technology integrated with blacklisting systems and even Interpol. And it's not just for Indonesian citizens; the autogate can also be used by foreigners who have electronic passports and Indonesian eVisas, ...

When I have tried to use the auto gates in the past I had not been successful and had to go to the Kitap immigration line. That was much quicker than the general tourist lines. I have "permanent Kitap" and wonder with the various recent changes if I might succeed in using the autogate? I will be out and then back in to indonesia later this year.

 

[Helpful Herbert]

I have a permanent kitap and it worked for me

 

[Wally]

I now no longer live permanently in Indonesia. So I use evisas on arrival. The auto gates normally work fine although sometimes it takes two goes to get through. One strange thing during my current visit. When I extended my 30 day visa online, I had to go to the Immigration Office to have my photo taken. My son had the same experience. Normally the uploaded photo is sufficient

 

[Shadrach]

I now no longer live permanently in Indonesia. So I use evisas on arrival. The auto gates normally work fine although sometimes it takes two goes to get through. One strange thing during my current visit. When I extended my 30 day visa online, I had to go to the Immigration Office to have my photo taken. My son had the same experience. Normally the uploaded photo is sufficient

Your problem is you are expecting Common sense, and Efficiency from Immigration!